PRIVACY POLICY
Effective Date: August 20, 2026
Facility Properties respects your privacy and is committed to handling personal information responsibly.
Information We Collect
We may collect information that you voluntarily provide through our website, email, telephone communications, or online request forms. This may include your name, company, email address, telephone number, property information, and details about a requested service.
How We Use Information
We may use the information provided to:
• Respond to questions and service requests
• Schedule facility services or inspections
• Communicate about projects and work orders
• Maintain business and vendor records
• Improve our website and services
• Meet legal, safety, and compliance requirements
Information Sharing
Facility Properties does not sell personal information. Information may be shared with authorized employees, service providers, contractors, or vendors when reasonably necessary to provide requested services, maintain our systems, protect our business, or comply with legal requirements.
Google Services
This website may use services provided by Google, including Google Sites, Google Forms, Google Workspace, and related technologies. These services may collect technical information and use cookies according to Google’s applicable privacy policies.
Sensitive Information
Do not submit account numbers, passwords, access codes, banking customer information, Social Security numbers, payment-card information, or other confidential records through the public Facility Properties website or its general contact form.
Authorized facility records and work-order information should only be entered through the secure FacilitySyncPro portal by approved users.
Data Security
We use reasonable administrative and technical measures intended to protect information. However, no website, email service, or electronic transmission can be guaranteed to be completely secure.
Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes, satisfy contractual obligations, and comply with applicable laws.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you previously submitted, subject to applicable recordkeeping and legal requirements.
Policy Updates
This policy may be updated periodically. The current version will be posted on this page with its effective date.
Contact
Questions about this Privacy Policy may be sent to:
Facility Properties
Email: stevencondon@facilityproperties.com
SECURITY NOTICE
Facility Properties takes the protection of property, vendor, employee, and facility information seriously.
Public Website
The Facility Properties public website is intended to provide general information about our services and allow prospective clients to contact us. It should not be used to submit passwords, banking customer information, alarm codes, access credentials, financial records, or other confidential information.
FacilitySyncPro Secure Portal
FacilitySyncPro is the designated portal for authorized employees, branch managers, field technicians, and approved vendors. Users must use their own assigned credentials and complete any required two-factor authentication.
Login credentials must not be shared. Users should immediately report suspected unauthorized access, lost devices, phishing messages, or compromised passwords.
Authorized Access
Access to facility information should be limited according to each user’s assigned responsibilities. Employees and vendors should only view, download, or share records necessary to perform authorized work.
Email Safety
Facility Properties will not request passwords or two-factor authentication codes by email. Verify unexpected requests involving account access, payment changes, insurance documents, or confidential facility information before responding.
Reporting a Security Concern
To report suspicious activity, an unauthorized login, a lost device, or another security concern, contact:
Facility Properties
Email: stevencondon@facilityproperties.com
Do not include passwords, access codes, banking customer information, or other highly sensitive information in the initial email.